How can I whitelist Garden Answers to arrive in my inbox?

Want Garden Answers emails to reach your inbox? Whitelisting helps!

Whitelisting is a term used to add our email address to your address book. Having our messages reach your inbox is very important to getting your answer from our experts or changes to your account. By whitelisting Garden Answers email addresses you can ensure that our messages will be more likely to reach your inbox.

Below are examples of some of the more popular clients you might be using to receive emails from. Under each section will display the steps on how to whitelist a sender’s email address:

GMail
Log into your account and open up the email in your inbox. Hover over the sender’s name and a window will pop up. Select “Add to Contacts” to save the sender to your Contacts list.

You can also whitelist in GMail before opening the email. To do so, hover over the sender’s name next to the subject line in the inbox. Click “More” in the pop-up box. Select “Add to senders” to save to your Contacts list.

 

Yahoo!
Log into your account, hover over the “Settings” icon and click “Settings”.

Click Setting in Yahoo

In the “Settings” tab, select “Filters” from the left menu and click the button to “Add” a filter.

Select Filters from menu

Type a name for your filter in the “Filter name” field. Select “contains” in the “sender” drop-down menu. Type the sender’s email address in the “sender” text field. In the “Move to Folder” drop-down menu, select “Inbox”. Click the “Save” button in the top bar to save the filter.

Type name of your filter in Filter Name section

 

Hotmail
In the upper right hand corner of your account, click on the “Settings” icon. From here, click on the option for “Options”.

Click Settings icon

While in this section, click on the option for “Safe and blocked senders”.

Click Safe and blocked senders

Click on “Safe senders”.

Click Safe senders

Enter in the sender’s email address and click the button to “Add to list”.

Enter the email address

 

AOL
In the upper right hand corner of your account, click on “Options”. From there, click “Mail Settings”.

Click Options

On the “Settings” page, click “Spam Settings”. From there, choose “Allow mail only from addresses I specify” on the drop-down menu. Enter in the sender’s email address, click the plus button, and click save to save your changes.

Click Spam Settings

 

Outlook 2003 (and higher)
Right-click on the message in your inbox. Select “Junk E-mail” from the menu. Then, click “Add Sender to Safe Senders List”.

Click add Sender to Safe Senders List

 

MacMail
Select “Mail” and “Preferences” from the top menu.

Select Mail and Preferences

In the “Preferences” window, click the “Rules” icon. Then, click the “Add Rule” button.

Click to Add Rule

In the “Rules” window, type a name for your rule in the “Description” field. Use the following settings: “If any of the following conditions are met: From Contains.” Type the sender’s email address in the text field beside “Contains.” Select “Move Message” and “Inbox” from the drop-down menus. Click “Ok” to save the rule.

Add the email address

 

Verizon
Open your email.
Click “Options”.
Click “Block Senders”.
Locate the “Safe List”.
Enter your contact’s domain.
Click “OK”.

Comcast
Click “Address Book”.
Click “New” and click “New Contact”.
Add the sender’s email address.
Click “Save”.

Cox.net
Open your email.
Click “Preferences”.
Under “General Email Preferences”, click “Blocked Senders”.
Type in the sender’s email address in the “Exceptions List”.
Click “Add”.
Click “Save”.

Road Runner
Click your “Junk Mail” folder.
Select the email that includes the email address you would like to add as a safe sender.
Click “Mark as Not Spam”.

AT&T WebMail
Select “Options”.
Select “Filters”.
Click “Add Filter”.
In the top row labeled From Header, select “contains” from the drop down menu.
Enter the sender’s email address.
Move down to the bottom where there is the option “Move the message to”. Select “Inbox” from the drop down menu.
Select the “Add Filter” button again.

EarthLink
Click “Add”
Enter your sender’s domain i.e. example.com.
Click “Save”.

Thunderbird
Check if your sender’s email is in your “Junk” folder. Then, right click on the email and select “Mark As Not Junk”.
Click “Address Book”.
Make sure that the “Personal Address Book” is highlighted.
Click “New Card”, the “New Card” window will display.
Under the “Contact” tab, copy your sender’s “From” address and paste it into the email dialog box.
Click “Ok”.

Windstream
Click the “Settings” tab.
Click “Messages”.
Click “Allow and Block Messages”.
Select “Advanced Block Senders”.
In the “Allowed Senders and Domains” area, type the sender’s email address you want to allow.
Click “Ok”.

MSN
Select “Settings”.
From the email settings screen, select “Junk E-mail Guard”.
Select “Safe List”.
Enter the sender’s email address.
Select “Add”.

Norton AntiSpam
Start Norton AntiSpam.
Select “Status & Settings” tab.
Select “Configure” button.
Select “Allowed List” tab.
Select “Add”.
Enter the sender’s email address.
Select “Ok”.

McAfee
Click the “Allow/Deny” menu option in the Control Console.
Enter the sender’s email address in the “Add Entrys” field in the “Allow List”.
Click “Save”.

Entourage
Open the email.
Right click the sender’s email address.
Select “Add to Address Book”.
Verify the sender’s contact details.
Click “Save”.

Mail.com
Open the email.
Click the “Plus” symbol on the sender’s email address.
Add the first/last name of the sender.
Click “Ok”.

GMX
Open the email.
Click the “Plus” symbol on the sender’s email address.
Add the first/last name of the sender.
Click “Ok”.